Junior Information Technology Specialist

August 22, 2024

Sika

Gebze

OTHER

Company Description
Sika is specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and transportation industry.

Job Description
We are looking for a Junior IT Support Specialist for our plant in Gebze with 1-2 years of experience to provide technical assistance and support to our internal teams located in different locations. The ideal candidate will have a strong background in troubleshooting hardware and software issues, excellent communication skills, and a proactive approach to problem-solving. If you thrive in a fast-paced, collaborative environment and have a passion for an IT Career, we want to hear from you.

Qualifications

Bachelor's degree in Information Technology or related technical fields
1-2 years of experience/willing to build a career in IT roles
Strong knowledge of hardware and software troubleshooting.
Experience with Windows operating systems and Office Products
Familiarity with networking concepts and protocols.
Excellent communication and interpersonal skills.
Relevant IT certifications (e.g., Comp TIA A+, Microsoft Certified Professional) are a plus
Fluency in English (Candidate should be able to handle daily/weekly & Project calls with international teams + final interview will be in English)

Additional Information
Responsibilities:

Provide technical support to end-users, resolving hardware and software issues.
Install, configure, and maintain computer hardware, software, and peripherals.
Collaborate with the global IT team to implement and manage IT infrastructure/ERP implementation/ Retail business projects.
Troubleshoot network issues and collaborate with global network administrators to ensure seamless connectivity.
Administration and Maintenance IT clients including mobile devices in coordination with the IT manager
Administration and Maintenance IT infrastructure (files- application server and all area network components)
User account administration of central cloud solution and local applications.
Direct IT support for user related to client topics and incidents.