Operations Associate

September 12, 2024

台北市

About the Role

Uber has transformed the mobility industry in Taiwan since its launch 10 years ago, and are continuing to drive innovation and experience improvements to help people move around more effortlessly
Our "north star" is to "Mobilize 10 million people in Taiwan with a smarter network". Being a part of the mobility team means that you will be a critical member to drive changes and introduce new product / solutions to reach this goal
This is a unique opportunity to build new businesses in a large mobility market. If you want an exciting challenge and you want to know that you are making a big difference then we want to hear from you!

Your Impact in Role

Work on a variety of projects including managing rider engagement programs, launching new products, expanding new cities and more
Frame and structure our business problems
Use data and analysis to solve these business problems
Communicate your insights, verbally and in written form
Design and execute projects that will see the end-to-end delivery of your solutions
Partner with local and international business and technical stakeholders for project delivery
Contribute to the development and execution of the Operations strategy for Taiwan

The Experience You'll Bring

University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
3-5 years of experience applying analysis to solve business problems (for example, in consulting, investment banking, technology and operations)
Business fluency in Mandarin Chinese and English
Solutions mindset: you are naturally curious and are motivated by solving problems, however complicated or ambiguous they may be
Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualisation tools. You are highly proficient in Excel/Sheets and preferably SQL. Experience with Tableau, Python or similar is a plus
Collaboration: you work well with other people and can handle engagement with multiple stakeholders from different teams, locally and internationally
Initiative and ownership: you manage and deliver end-to-end projects with autonomy
Communication skills: you can communicate complicated insights and arguments both verbally and in writing