Job Opportunities in South Korea


August 1, 2024

Eddyfi Technologies

OTHER


Senior field service technician

JOB SUMMARY :
Provide mechanical support to internal and external customers. Perform field service support, up to and including being an on-site lead. Work with Engineering, Product Managers, and it performs the maintenance, repair, and calibration of products required by customers.

RESPONSIBILITIES:
  • Perform Field Service activities including but not limited to, maintenance, repair and calibration in nuclear power plants
  • Participate in inspection activities to provide technical advice and consultation, acquire real time firsthand product performance information; and provide summary reports to other internal stakeholders as required (e.g. Product Management, Engineering, Marketing, etc.)
  • Perform necessary pre-inspection preparation activities to ensure success in field
  • Perform necessary post-inspection to check the parts for the next outage.
  • Other duties as required in support of the department and the company
  • Support the day-to-day operations of our Technical Support group
  • Lead efforts for internal and external SG inspection hardware technical support inquiries
  • Participate in customer inquiries for maintenance support.
  • Utilize tracking system to document through to resolution all support requests
  • Support product test and verification & validation activities as required
  • Supporting the Sales effort, by conducting product demonstrations, both independently and as part of a team
  • Provide product training to external customers and others in the organization
QUALIFICATIONS :
  • Degree in Electronics, Technology or equivalent experience preferred
  • At least 5 years experience providing support to clients on site
  • Availability to travel in Korea and/or other countries (if necessary)
  • High Interest in non-destructive inspection equipment and software
  • Willingness to provide support by having a solution oriented and customer centric approach
  • Communicator both verbally and written in Korean and English

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