Job Opportunities in South Africa
October 14, 2024
TELUS Digital -
Woodstock
FULL TIME
Transport Co-Ordinator
- Shift Schedule management
- Create and maintain shift schedules, as per the shift schedule manager.
- Validate shift schedules with supervisors and managers.
- Require 1 week in advance.
- Approve and implement changes on the Client Site Booker Software with Supervisors
- Communicate large shifts and changes with the Etapath Control room.
- Cancel any trips through the Etapath Manager profile.
- Request additional manager profiles are set up for Supervisors or Campaign Leaders.
- Activation and Deactivation of accounts.
Profile.
- Assisting agents with transportation protocols and onboarding.
- Assisting supervisors using the Client Site Booker Software.
- Agent transport management.
- Managing ad hoc requirements and requests.
- Training Supervisors on Adhos requests.
- Collaborating with supervisors to make processes more efficient.
- Managing communications with Etapath.
- Attending bi-weekly cost management and analysis meetings with Etapath.
- Assisting with trip management to reduce costs from transportation provider
- Handling of incident reports and support tickets.
- Implementing changes from the meetings and analysis from HQ and Etapath.
- Preparing handover to the night shift team.
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