Job Opportunities in South Africa


October 17, 2024

Macrocomm Telecommunications

Midrand

FULL TIME


Technical Manager (Utilities)

Tasks and duties:
· Develop processes according to global engineering codes and standards
· Manage engineering projects and deliver them on time
· Define customer needs and requirements
· Ensure that installations and applications are in line with customer needs and safety standards
· Collaborate with engineers and technicians to design and apply new system processes.
· Ensure compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
· Write reports and compile data regarding existing and potential electrical engineering projects and studies.
· Prepare specifications for purchases of electrical equipment and materials.
· Supervise or train project team members.
· Estimate material, labour, or construction costs for budget preparation.
· Guide on electrical equipment maintenance requirements.
· Examine needs on new equipment, calculate costs and help prepare budgets
· Monitor maintenance and inspection plans
· Direct supervision of Utility Billing and Meter Reading employees, including assignment of duties, and examining work for exactness, neatness, and conformance to policies and procedures.
· Responsible for technical resolution with customers concerning Utility Billing Policy, errors in billing to resolve their questions or issues.
· Responsible for the preparation of the Departments annual budget and monitoring for compliance throughout the year.
· Analyse systems and procedures accurately and logically
· Analyse the need for modifications to or implementation of new business process flows
· Grasp new technical and business concepts quickly; explain technical data processing problems in non-technical terms both verbally and in writing
· Logically analyse and synthesize complex systems to develop satisfactory solutions
· Act as a liaison with the Department of Innovation and Technology
· Compile reports from a variety of sources
· Keeps the meter reading system up to date.
· Establishes meter reading routes in accordance with changing conditions to distribute reading workload.
· Perform/supervise reading, repair, testing, and inspection of meters for new installs and existing meter assemblies
· Provides oversight and management of meter reading hardware and software.
· Keeps updated records of meter maintenance.
· Seeks effective ways and technologies to reduce read times and increase use of CIS, meter system analytics, and other internal software programs.
· Continuously improve and refine program by utilizing new technologies and applying new strategies.
· Reviews consumption reports monthly for zero reads, high consumption.
· Coordinates with Meter Services Coordinator on scheduling appointments and other activities based on customer needs.
· Assists with utility billing and responds to on-call duties and supports Field Operations Department with after hour emergencies.
· Stay up to date on safety training, certification, holding staff accountable for use of all safety equipment and procedures, and use of PPE.
Qualifications:
Minimum:
· A Bachelor’s degree in electrical, engineering
Licensed as a professional engineer.
Experience:
· Significant experience in utility regulatory topics and complex technical analysis.
3-7 years of increasingly responsible experience in utility billing and customer service, which included three to five years of supervisory experience.
Job Type: Full-time
Pay: R50 000,00 - R60 000,00 per month
Education:
  • Bachelors (Required)
Experience:
  • Public sector: 2 years (Preferred)
  • Iot or Utilities: 5 years (Required)
  • Engineering: 5 years (Required)
License/Certification:
  • Electrical engineering trade (Required)
Application Deadline: 2024/12/06

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