Store Manager - Pietermaritzburg - South Africa Jobs Opening

September 19, 2024

iKhokha

Pietermaritzburg

FULL TIME

Store Manager - Pietermaritzburg

Company Description
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description
Are you ready to take charge and make an impact? i Khokha is on the hunt for a charismatic Store Manager for Pietermaritzburg CBD to lead our team.
If you thrive in a fast-paced environment, have a knack for inspiring others, and love driving results, we want to hear from you! Join us today and be part of an innovative South African Fintech story.
So, what will you do?

You will play a pivotal role in driving sales and activation ratios.
Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with i Khokha' s goals.
Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the i K Tribe and culture within the branch.
Contribute to community engagement efforts, evangelizing i Khokha to create a strong local brand presence.

In addition to the above, your key responsibilities will be:
People Management:

Interview, recruit, and train new staff
Implement performance management processes to ensure that new staff thrive and targets are met
First level HR and IR skills

Asset Management:

Responsible for in-store stock management, monthly stock takes and cycle counting
Maintain asset register of instore equipment and of all branding materials
Basic understanding of POS systems for stock management

Reporting and Insights:

Report back to internal stakeholders weekly/monthly on store performance
Share ad hoc survey results with necessary internal stakeholders
Feedback on general in-store activity

Qualifications

Completed Matric / Grade 12
Undergraduate Degree (Advantageous)

Deal Breakers:

3+ years of experience in a similar role
Proven track record of achieving and surpassing targets
Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
Strong communication skills with the ability to speak both English and isi Zulu.
Requirements include a valid driver’s license with own reliable transportation and a clear criminal and credit record

Additional Information
Perks of joining the Tribe

Work in a high-growth company with tangible results you're accountable for
Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
Be guided by visionary leadership
Seize the opportunity for study leave
Access to on-demand learning and development
Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so)
If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista