Supporting, monitoring, co-ordinating the effective management of the liquor shop staff
Assuring reliable stock availability
Minimising shrinkage and wastage
Meeting and exceeding customer expectations
Job Objectives
HR administration
Financial
Sales maximisation
Minimisation of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
Branch sales reporting
Meeting customer expectations
Business Processes
Effective merchandising and stock availability assurance
Housekeeping, health, safety and insurance risk assurance
Qualifications
Matric - essential Other - Valid driver's license
Experience
Sales management
Retail profitability
Knowledge of the functions that support sales and service
Merchandising principles
Supply chain knowledge
Retail product / range knowledge
Liquor product knowledge (e.g. types of beer, wine, brandies, whisky, etc.)
Safety standards in the Liquor Store and the discipline to enforce those standards
Knowledge of the National Liquor Act of 2003
Customer service principles
Knowledge of basic principles of shelf packing and stock management
Knowledge and Skills
Workplace / Industry Knowledge and Experience
Sales management / supervisory experience in retail environment
Experience within a similar work environment i.e. liquor store or shop
Promotional planning
Sales reporting
Retail store operations management
Computer literacy
Interpersonal and communication skills
Scheduling of staff
Knowledge of basic principles of shelve packing and stock management
Merchandising principles
Workplace / Industry Skills
Sales performance management
In-store stock management
Budget (cost) control
Merchandising
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