Sales Support Manager

September 10, 2024

PG Group (Pty) Ltd

Port Elizabeth

FULL TIME & OTHER

Main job purpose

Responsible for actively maintaining current business and securing profitable new business for Large Glass, aligned to Shatterprufe’s strategic plan and to ensure accurate cost analysis on customer specific parts to support effective business decisions.

Main Objective

To achieve monthly and yearly customer targets in order to meet required profitability margins and to ensure on going sustainability for Shatterprufe.
To maintain current customer base and to identify new business opportunities in order for Neave Large Glass to achieve yearly factory volumes and targets.
To actively network with existing and potential customers to create and identify potential growth opportunities to drive sales and maintain sound relationships.
To ensure price increase justifications are timeously submitted to customers with all documentation and additional information required to achieve price increase.
To adhere to Alstom's SLA's in order to ensure that Shatterprufe is aligned with Alstom Economic Development Plan and requirements.
To receive and analyze customer forecasts and compare to contract and/or previous forecasts and selling rate, to ensure accuracy to manage inventories and delivery performance.
Track Delivery performance and Adverse buy measurements and communicate variances with customers.
Communicate trends and variances with Plant / Supply chain management to ensure alignment and implementation.
Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Identify VA/VE opportunities to reduce cost and drive profitability within customer base.
Ensure that costing, analysis and pricing uploads for internal/external customers are done timeously and accurately to support effective business decisions and drive profitability.
Assist with adhoc departmental administration as and when required and ensure that 100% of administration is done correctly and within the agreed time frames.