Regional Manager III

October 2, 2024

Smollan

Polokwane

FULL TIME

Job Summary:
To manage operational efficiencies and achieve client / customer objectives in areas of responsibility.
Key Responsibilities and Deliverables:
Achievement of sales targets

Identify sales targets per channel per month and draw up quarterly project plan as to how these targets will be achieved
Manage and track implementation of project plan (revising the plan based on client feedback as required)
Liaise with buyers to achieve targets
Provide feedback to clients
Manage Promotional Activities
Manage new innovations
Manage out-of-stocks
Manage Forward Share
Minimise credit notes

Effective operational management

Ensure adherence to call cycle
Ensure effective time management when visiting stores (appropriate to store profile)
Ensure stock availability
Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)
Adhere to specific Returns Management policies (per client)
Implement promotional schedules
Ensure a good working relationship between field staff and store management
Update Strike Action Plan (biannually)

Effective people management

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:

Recruitment
Induction
Development
Remuneration and Rewards
Performance Management
Career path and succession planning
On-the-job training, coaching & mentoring
Staff wellbeing

Manage Employment Equity targets
Ensure appropriate levels of management and accountability
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Ensure effective knowledge sharing

Effective budget and financial management (as required by Business Unit)

Compile annual budget (per Business Unit) using previous business unit financial performance information
Submit budget to relevant manager for review and sign-off
Analyze monthly departmental budgeting and accounting reports and identify and control variances
Take appropriate action to ensure adherence to expense budgets
Prepare and compile budget reports (monthly)
Continually seek new ways to improve efficiencies and decrease expenditure
Ensure compliance to relevant policies and procedures
Proactively seek to identify and manage risk
Release / authorize orders

Effective knowledge sharing (including management of field intelligence)

Be alert to competitor activity and potential tenders
Compile Field Intelligence reports and submit to BU Manager
Update clients on competitor activity
Ensure effective communication of information to Field Force

Effective client and customer relationship management

Proactively build relationships with clients and customers and ensure they are kept informed
Ensure prompt problem solving

Effective administration and asset management

Ensure accurate salary input and monitor and control expense claims
Ensure scorecard compliance
Ensure effective management appraisals (C BAND and up)
Ensure effective leave management and administration
Conduct HR audits
Conduct Financial audits
Check and monitor assets and ensure updated asset register (monthly)
Conduct disciplinary hearings as required
In the regions, ensure office hygiene and equipment are maintained

Effective teamwork and self-management

Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Provide appropriate resolution for tasks or deadlines not met
Support and drive the business’ core values
Maintain a positive attitude
Respond openly to feedback
Take ownership for driving own career development

Key Competencies
Transformative leadership
Judgement & decision making
Emotional maturity
Coaching & development of others
Team leadership
Impact & influence
Critical thinking
Organisational awareness
Analysis & problem solving
Establishing networks
Industry & business awareness
Service excellence