Job Opportunities in South Africa


October 14, 2024

HotelJobs.co.za

FULL TIME


Receptionist - Waterberg

5* Game Lodge in the Waterberg area is looking for a Receptionist.
  • Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards.
  • Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave
  • Contacting guests before they arrive, if necessary, and obtain important information such as dietary requirements, bed setups, special occasions etc.
  • Daily update of the day sheet during the day, if necessary, with updated F&B or room information
  • Retrieving all the necessary information from Opera to complete the day sheet for the next day
  • Check and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HOD
  • Review reservations, and escalate any issues raised
  • Complete courtesy calls
  • Complete daily checklists
Requirements:
  • Grade 12
  • Formal qualification
  • At least 2 - 3 years
  • Fully computer literate
  • Opera experience

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