October 18, 2024

ANEW Recruitment

Receptionist (KwaZulu-Natal, Hluhluwe)

Job Advert Summary

ANEW Hotel Hluhluwe is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company.
The successful candidate will be based in Kwa Zulu-Natal, Hluhluwe.

Minimum Requirements

+- 1 Year Reception Experience
Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
Great knowledge of MS Office
Extensive Knowledge of Opera
Bilingual
Accountable, Innovative & Great Motivator
Immaculate Communication Skills

Duties and Responsibilities

Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
Fully familiarized with all hotel and company policies
Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
Receives Guests in a manner which is polite, friendly, and efficient.
Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
Maintain exceptional level of grooming, body language and posture always.