October 18, 2024

HotelJobs.co.za

Cape Town

FULL TIME

OUND TOUR OPERATOR-TRAVEL ADMINISTRATOR: R12k-R17k DOE

INBOUND TOUR OPERATOR-TRAVEL ADMINISTRATOR: R12k-R17k DOE
Cedar Wood Recruitment is now recruiting for an Inbound Tour operator: Travel Administrator at the Cape Town office of a tour operator specialising in luxury holiday packages focused on golf and safari travel. These include wine, golf, safari, island and adventure experiences in Southern Africa’s championship golf courses and Big 5 safari experiences. The ideal candidate is a passionate and skilled Consultant with a proven track record and who shares the Client’s values of excellence, creativity, and precision.
Requirements: Qualifications, Skills, Knowledge, Experience

Degree or diploma or hospitality industry certificate
In depth product knowledge of Southern Africa
Experience working in a travel company or in the hospitality industry
Good product knowledge of Southern African properties and lodges is a bonus
Having a passion for the travel industry
All-rounder with experience in FIT and ad hoc group quoting and processing
Figures orientated
Exceptional customer service skills
Good judgement and adept use of travel research and technologies
Excellent communication skills in verbal and written English, be eloquent telephonically
Proven ability to work independently and handle bookings unsupervised.
Willingness to learn and adapt quickly

Key Performance Areas

Ability to effectively communicate with consultants, clients and suppliers
Assist travel consultants in creating and managing memorable tour itineraries
Assist with tour logistics from start to finish (availability checking, booking, final docs, etc)
Must be able to multitask between current or new enquiries and clients on the ground

Personal/Professional Attributes

Adaptable and flexible
Excellent communication skills, a service mindset, and a strong customer service focus
Strong administration and organisational skills
Great attention to detail, efficiency, and accuracy
Ability to work well under pressure and naturally goes the extra mile
Proactive mindset and can-do attitude with a positive attitude
Ability to work independently as well as within a broader team setup
Energetic and eager to learn
Calm and level-headed
Energetic, enthusiastic and passionate
Committed to service excellence and guest satisfaction
Has passion, pride and ambition
Proactive and committed to the interests of the Company
Strong, fun-loving and warm personality

Remuneration, Training, Working Hours

Competitive salary: R12,000 – R17,000 CTC (depending on experience and qualifications)
13th Bonus cheque based on performance
Primarily office-based employment (Claremont, Cape Town), but will consider part flexi/home-based
Great working environment
Excellent location
Starting asap

NB: Please regularly check email INBOX and SPAM folders for an interview invitation should your application be viewed favourably. Should you not receive a reply to your application then please accept that you have not been successful.