Manager: Operations Support

September 12, 2024

Fly Safair

Johannesburg

FULL TIME

Provide input into the annual budget;
Manage costs by engaging suppliers for the most effective rates;
Monitor and renegotiate service provider contracts when services are added or removed;
Oversee and manage the initial IATA airport slot submissions and schedule alignment;
Maintain current navigation platforms and offer input for optimization;
Remain up to date with travel policies and cross border destination requirements;
Manage compliance on Post Flight Documentation as per the regulations;
Manage the procedures related to Jumpseat bookings;
Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
Monitor the continuous improvement and compliance to airport slot;
Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
Manage and compile fuel projections through the analysis of fuel usage;
Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
Maintain slot management within the current season;
Manage all audits relating to 90-day retention documentation requirements;
Manage the compliance of work instructions and manuals pertaining to the function;
Review manuals and work instructions annually;
Provide monthly reports to the Senior Manager;
Operations on functional performance indicators;
Report statistics to other departments on a monthly basis;
Provide monthly reports detailing fuel usage;
Oversee the team and report on the team's performance;
Provide overall guidance to the team;
Set team goals in order to meet the overall business need;
Motivate, organise and encourage teamwork within the team to ensure productivity;
Identify skill development areas for succession planning purposes;
Promote effective communication amongst team members;
Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.

Grade 12 or equivalent;
Qualification in Flight Operational Management (Advantageous);
Minimum of 10 years aviation experience, of which, 5 years must be management experience;
Experience in the following areas:
- Aircraft Performance and Navigation,
- IATA Slot Management,
- Fuel Management and Monitoring.

Operations Support (90-day retention documents);
Experience with IOSA and SACAA audit requirements and engagements;
Non-office hours may apply from time to time due to operational requirements;
May be required to work weekends or extended hours;
Thorough knowledge of the following areas:
- IATA Slots,
- SACAA regulation on 90 days document retention Aircraft performance and Navigation,
- Company Travel,
- Management.

Knowledge of IOSA/SACAA audit requirements and engagements;
Computer Literacy.

Personal Attributes:

Professional;
High integrity;
Empathy;
Patience;
Self-motivated;
Independent (able to work without supervision);
Goal oriented;
Positive attitude;
Able to cope with changing workload priorities and pressure;
Strong Leadership skills Planning, organizational and time management skills;
Excellent interpersonal skills;
Strong oral and written communication skills;
Problem solving and decision making capability;
Ability to multitask and delegate.

Application Guidelines:

No email applications will be accepted;
Preference will be given to members of under-represented designated groups;
Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

Fly Safair reserves the right: