Job Opportunities in South Africa
October 9, 2024
HotelJobs.co.za
Madikwe
FULL TIME
JR 419953 - Front of House & Reservationist
Employer Description
An 18 bed, award winning 5 star lodge in Madikwe Game Reserve (Big 5 area).
Job Description
Relevant hospitality management qualification
Skills
An 18 bed, award winning 5 star lodge in Madikwe Game Reserve (Big 5 area).
Job Description
- Reservation, preparation of offers and bookings in the reservation system
- Handling requests from guests and travel partners via the phone and e-mail
- Taking care of guests’ concerns during their stay
- Check-in and check-out for arriving and departing guests
- Control of incoming payments and payment requests
- Assistance with administrative work at the end of the month including stock control
- Willingness to help with daily work, even outside the office, such as room control checks, hosting during dinner times
- Reports to the Lodge Manager
Relevant hospitality management qualification
Skills
- Experience on a similar job in an environment and at a lodge at similar level, or degree from a hotel management school
- Experience with administration and reservation systems, knowledge of Panstrat a plus
- Computer skills in Word, Excel, Powerpoint, Outlook and others
- Excellent communications skills in English, written and oral
- Team-player who feels well being part of a team with flat hierarchies and direct communication channels
- Works calmly and solution-oriented and remains calm as a leader in emergencies and crises
- Willingness to work and live in the bush (on a 6 weeks on / 2 weeks off cycle)
- Accommodation (own room & bathroom)
- Monthly additional contribution of ZAR 1,600 of to your private health insurance (starting after probation period)
- Annual Bonus based on performance
- Gratuities
- Pension Plan with 7.5% company contribution of fix salary (starting after probation period)
- Uniform
- Meals
- Free wifi
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