Job Purpose Focal Point of Contact with clients for freight related requests. Follow the end to end customer profile and maintain existing business. Procure the best rates from the airlines / shipping lines after identifying the best solution for the customer.
Key Responsibilities
Identify Freight Requirement & Provide Freight Solution to customer
Develop relation with the customer
Achieve the overall freight numbers for the customers assigned
Report any failure to the line manager and ensure client is updated on time.
Coordinate with multiple stakeholders internally
Procure & Negotiate Rates with carriers / agents and offices
Quote Submission CW1
End to end follow up on shipment life cycle (OPS to execute)
Re-quotation if required
Shipment Creation CW1
Ensure Cargo wise adoption & milestone status update integrity is 100%
Monitor & manage airlines relations on a station level for a better buying power and lead negotiation of adhoc or contracted rates to provide more competitive rates to customers.
Coordinate with costing leader for RFQs, projects & tenders whenever required
Minimum Requirements
Bachelor’s degree in business or any other field
3-4 years of relevant working experience in the Freight Forwarding industry
Knowledge about global trade lanes, airlines & air freight solutions
Experience in Customer service and handling Key business client, airline & rate negotiation
Cargo wise experience preferred
Excellent MS office skills: Word, Excel and Power Point
Company Overview: Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
We regret to inform you that this job opportunity is no longer available