Estee Lauder - Beauty Advisor - Edgars Westville, KwaZulu Natal - 40 Hours - Full Time - Temporary - South Africa Jobs Opening

October 12, 2024

The Estée Lauder Companies

Durban

FULL TIME

Estee Lauder - Beauty Advisor - Edgars Westville, KwaZulu Natal - 40 Hours - Full Time - Temporary

Position Summary:

Achieve all Brands key performance indicators and targets

Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.

Ensure s represents brand in a positive and professional manner at all times

Fosters excellent working relationships on counter and with the wider business and retailer.

Drive transactions by proactively promoting new products and additional tasks.

Achieves the brand expectation for appointment and bookings.

Responsibilities:

Achieve sales targets

Create ways to achieve sell through targets eg. On counter Special Events

Ensures customers are treated professionally at all times/Service excellence

Be sales experts

Recruit new customers to the Estee Lauder brand

Monitor competitor brands

Ensure client registry is kept up to date at all times

Ensure all clients are informed timeously of promotions and special events

Ensure all sales are recorded according to standard

All customer returns to be handled according to policy

Ensure in store promotions are organised effectively and timeously

Attend training courses as and when scheduled

Ensure knowledge levels are accurate and up to date

Demonstrates effectiveness in make up application and consultation

Demonstrates effectives in skin care consultations

Ensure that attendance is punctual and professional

Ensure a full, clean and neat uniform is worn at all times whilst on duty

Ensure personal hygiene levels are at a high standard

Ensure counters, shelves and cupboards are kept clean and dust free at all times

Ensure discontinued stock is removed

Ensure cleaning tools are stocked and in good condition

Ensure all testers are clean and in good condition

Ensure there is sufficient stock for all promotions

Ensure display is per merchandising guideline

Ensure that collateral corresponds with promotion

Follow the Estee Lauder Service Standard

Record all sales on a daily basis

Consolidate sales records weekly and then monthly as per required standard

Ensure stock counts are done monthly and recorded timeously

Ensure stock levels are maintained according to standard

Ensures reports are submitted accurately and timeously

Qualifications

Grade 12

Experience in the luxury beauty industry/Retail Cosmetics Experience

Strong Selling Skills

Retail/customer service experience

Excellent communication skills

Abiity to work retail hours

Beauty Certificate or similar

Job: Retail - Store
Primary Location: Europe, Middle East, Africa-ZA-KZN-Durban
Job Type: Seasonal Help
Schedule: Full-time
Shift: Variable
Job Number: 2413628

We regret to inform you that this job opportunity is no longer available