Job Opportunities in South Africa


September 11, 2024

The Estée Lauder Companies

Johannesburg

PART TIME


Estee Lauder - Beauty Advisor - Edgars Sandton - 32 Hours - Part-Time - Temporary

Position Summary:

  • Achieve all Brands key performance indicators and targets
  • Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
  • Ensure s represents brand in a positive and professional manner at all times
  • Fosters excellent working relationships on counter and with the wider business and retailer.
  • Drive transactions by proactively promoting new products and additional tasks.
  • Achieves the brand expectation for appointment and bookings.
Responsibilities:

  • Achieve sales targets
  • Create ways to achieve sell through targets eg. On counter Special Events
  • Ensures customers are treated professionally at all times/Service excellence
  • Be sales experts
  • Recruit new customers to the Estee Lauder brand
  • Monitor competitor brands
  • Ensure client registry is kept up to date at all times
  • Ensure all clients are informed timeously of promotions and special events
  • Ensure all sales are recorded according to standard
  • All customer returns to be handled according to policy
  • Ensure in store promotions are organised effectively and timeously
  • Attend training courses as and when scheduled
  • Ensure knowledge levels are accurate and up to date
  • Demonstrates effectiveness in make up application and consultation
  • Demonstrates effectives in skin care consultations
  • Ensure that attendance is punctual and professional
  • Ensure a full, clean and neat uniform is worn at all times whilst on duty
  • Ensure personal hygiene levels are at a high standard
  • Ensure counters, shelves and cupboards are kept clean and dust free at all times
  • Ensure discontinued stock is removed
  • Ensure cleaning tools are stocked and in good condition
  • Ensure all testers are clean and in good condition
  • Ensure there is sufficient stock for all promotions
  • Ensure display is per merchandising guideline
  • Ensure that collateral corresponds with promotion
  • Follow the Estee Lauder Service Standard
  • Record all sales on a daily basis
  • Consolidate sales records weekly and then monthly as per required standard
  • Ensure stock counts are done monthly and recorded timeously
  • Ensure stock levels are maintained according to standard
  • Ensures reports are submitted accurately and timeously


Qualifications

  • Grade 12
  • Experience in the luxury beauty industry/Retail Cosmetics Experience
  • Strong Selling Skills
  • Retail/customer service experience
  • Excellent communication skills
  • Abiity to work retail hours
  • Beauty Certificate or similar


Job: Retail - Store
Primary Location: Europe, Middle East, Africa-ZA-GP-Johannesburg
Job Type: Seasonal Help
Schedule: Part-time
Shift: Variable
Job Number: 2412048

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