Manage call center team leader Collect and analyze call center statistic Adjust processes to meet or exceed goals Manage floor Deliver on results Opening and closing of operations Conducting routine building inspection Continues agents training and development Enhance call center efficiency Must have: Matric 1-2 years managerial in the same role experience RE5 Customer service Leadership skills Able to work under pressure Communication skills Proven track record Further qualifications advantageous Job Type: Permanent