September 18, 2024

TEMPSERV PTE. LTD.

Singapore

OTHER & FULL TIME

Customer Service Executive (Freight Forwarding Co./Changi South)

Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
Provide quotations to customers and follow-up to secure business / activate shipments.
Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
Liaising with origin and destination offices / agents for shipments arrangement.
Liaising with origin and destination offices on air / sea-LCL consolidation program.
Shipment arrangements / follow-up and provide updates to customers.
Liaising with other departments, making sure operation runs smoothly.
Ensuring that shipments are handled smoothly and intermediate issues are solved.
Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
Check / collate documents and send them to OPS Team for billing.
Insurance related matters - purchase insurance, follow-up on claims (if any).
Provide customers support to Sales persons for their new potential clients when they are out of office.
Back-up for fellow teammates when they are absent.

Requirements:

Possess Diploma/Degree in related discipline
Good knowledge of International Logistics Services
Minimum 2 years of relevant experience

5 day work week
Changi South Area
Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to hr@tempserv.com.sg

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063