Job Opportunities in Saudi Arabia
October 18, 2024
Cognizant
الرياض
FULL TIME
System Engineer
Job Summary
We are seeking a Systems Engineer with 2 to 4 years of experience to join our team. The ideal candidate will have a strong background in Desktop Support and will be responsible for maintaining and optimizing our IT infrastructure. The candidate will play a crucial role in ensuring the smooth operation of our systems contributing to the company's overall success and impact on society.
Responsibilities
We are seeking a Systems Engineer with 2 to 4 years of experience to join our team. The ideal candidate will have a strong background in Desktop Support and will be responsible for maintaining and optimizing our IT infrastructure. The candidate will play a crucial role in ensuring the smooth operation of our systems contributing to the company's overall success and impact on society.
Responsibilities
- Provide technical support for desktop systems ensuring all issues are resolved promptly and efficiently.
- Oversee the installation configuration and maintenance of desktop hardware and software.
- Monitor system performance and troubleshoot any issues that arise to minimize downtime.
- Collaborate with other IT team members to develop and implement solutions for system improvements.
- Ensure all desktop systems are up-to-date with the latest security patches and software updates.
- Maintain detailed documentation of all support activities including issue resolution and system changes.
- Assist in the development and implementation of IT policies and procedures to ensure compliance with industry standards.
- Conduct regular system audits to identify potential issues and areas for improvement.
- Provide training and support to end-users to enhance their understanding and use of desktop systems.
- Participate in the planning and execution of IT projects ensuring all tasks are completed on time and within budget.
- Support remote work initiatives by providing technical assistance and ensuring remote systems are secure and functional.
- Collaborate with vendors and external partners to resolve technical issues and implement new solutions.
- Contribute to the continuous improvement of IT services by providing feedback and suggestions based on user experiences.
- Possess a strong background in Desktop Support with hands-on experience in troubleshooting and resolving technical issues.
- Demonstrate proficiency in installing configuring and maintaining desktop hardware and software.
- Exhibit excellent problem-solving skills with the ability to identify and resolve system performance issues.
- Show experience in collaborating with IT team members to develop and implement system improvements.
- Have a thorough understanding of security patches and software updates to ensure system security.
- Maintain detailed documentation of support activities and system changes.
- Display knowledge of IT policies and procedures to ensure compliance with industry standards.
- Conduct regular system audits to identify potential issues and areas for improvement.
- Provide training and support to end-users to enhance their understanding and use of desktop systems.
- Participate in IT project planning and execution ensuring tasks are completed on time and within budget.
- Support remote work initiatives by providing technical assistance and ensuring remote systems are secure and functional.
- Collaborate with vendors and external partners to resolve technical issues and implement new solutions.
- Contribute to the continuous improvement of IT services by providing feedback and suggestions based on user experiences.
- Comp TIA A+ Microsoft Certified: Modern Desktop Administrator Associate
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