We are seeking a highly organized and resourceful Facility Management Supervisor to oversee the daily operations and maintenance of our stunning new luxury mall, currently under construction. You will play a pivotal role in ensuring a smooth transition from construction to a seamlessly functioning retail haven, setting the stage for an exceptional guest experience. Responsibilities:
Pre-Opening:
Collaborate with construction teams and contractors to ensure timely completion and compliance with quality standards.
Develop and implement operational procedures for all facility systems, including HVAC, electrical, plumbing, and safety equipment.
Coordinate furniture, fixture, and equipment installations, adhering to strict aesthetic and functional requirements.
Train cleaning and maintenance staff on proper procedures and protocols.
Conduct thorough inspections and identify potential issues before opening day.
Post-Opening:
Supervise a team of cleaning and maintenance personnel, ensuring the pristine condition of the mall's common areas and tenant spaces.
Coordinate preventive maintenance schedules and repairs for all facility systems.
Address tenant requests and concerns promptly and professionally.
Manage waste disposal and recycling programs effectively.
Oversee security protocols and emergency response procedures.
Maintain comprehensive documentation of all maintenance activities and equipment history.
Identify and implement cost-saving initiatives for facility operations.
Collaborate with marketing and management teams to ensure seamless integration of facility operations with overall guest experience initiatives.
Qualifications:
Minimum 5 years of experience in facility management, preferably within a high-end retail or hospitality setting.
Proven track record of successfully managing a team of staff and meeting operational goals.
Strong understanding of maintenance and repair procedures for various building systems.
Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
Demonstrated problem-solving abilities and a proactive approach to addressing challenges.
Excellent organizational and time management skills.
Detail-oriented and quality-focused, with a commitment to exceeding expectations.
Proficiency in relevant software tools for facility management and communication.
Benefits:
Competitive salary and benefits package
Opportunity to work in a dynamic and prestigious environment
Be part of a team dedicated to creating exceptional guest experiences