October 8, 2024

SGS

ينبع البحر

FULL TIME

Operations Manager - Natural Resources Inspection

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Ensure the best quality of execution to guarantee client satisfaction in line with standard procedures & SGS policies.
Lead during and guide operations team while establishing services to new clients.
Investigate escalations and complaint that may arise from clients.
Assist sales team to draft, negotiate and secure contracts for local and international clients in conjunction with Line Manager
Monitor performance of Assistant manager, Supervisors and Inspectors.
Translate business strategy into pragmatic action plans.
Review and draft operation related procedures.
Conduct technical training to inspection team.
Perform Technical audit and HSE leadership visits in the branch locations.
Ensure satisfactory closure of operations and follow through related corrective actions.
Monitor the market for the development of new technologies and trends.
Assist Credit controller for payment recovery from clients.

Qualifications

University degree
5-10 years of experience within the industry in operations
Strong technical knowledge and experience in OGC field and in using management methods and tools.
Familiar with the best inspections practices.
A strong leader who can coordinate and motivate a team towards a common goal.
Able to realize business opportunities in alignment with the business strategy
Able to work independently and multitask
Able to interact with all levels of management, suppliers and clients.
Sound communication, coordination, negotiation and interpersonal skills.
Can act quickly and decisively; able to make tough calls.