Job Opportunities in Saudi Arabia

Valleysoft, a leader in the IT services sector, is seeking an experienced Key Account Manager to optimize and drive success in our key client relationships. We are dedicated to providing innovative technology solutions tailored to meet the unique needs of our clients, fostering collaborative partnerships that empower their business operations.
As a Key Account Manager specifically focused on IT Services, you will be instrumental in understanding the technological demands of our clients and delivering customized solutions that enhance their business effectiveness. Your role will encompass ongoing relationship management, proactive solution development, and the advocacy of client needs within our organization.
If you are passionate about the IT industry, possess strong relationship-building skills, and have a proven track record of managing key accounts, we encourage you to apply!

Responsibilities:

• Maintain and enhance relationships with key clients in the IT services sector.
• Act as the primary liaison for client inquiries related to IT solutions, ensuring prompt resolution and satisfaction.
• Understand clients' technology requirements and propose tailored solutions that align with their business strategies.
• Coordinate with internal teams to ensure the seamless delivery of IT services and solutions to clients.
• Prepare and present performance reports and recommendations to clients regularly.
• Negotiate service contracts and agreements to ensure a mutually beneficial partnership.
• Stay informed about industry trends, technology advancements, and competitor activities to recommend strategic improvements.
• Gather and relay client feedback to internal teams to enhance service offerings.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience in account management, with a focus on IT services and solutions.
• Strong familiarity with IT industry standards, services, and technologies.
• Exceptional communication and interpersonal skills with the ability to build and nurture client relationships.
• Demonstrated ability to meet or exceed performance goals and drive client success.
• Solid analytical and problem-solving skills with a customer-focused approach.
• Proven ability to work collaboratively in a team-oriented, fast-paced environment.
• Experience with CRM systems and account management tools preferred.
• Based in KSA ( Must )