Advanced Field Service Engineer

September 26, 2024

Honeywell

ينبع البحر

The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
You will be responsible for, but not limited to, the following:
Leading migration projects with diversified scope and products
Work with service and projects organization to ensure that concerns/challenges are addresses on time
Roll out lessons learnt within HON community including sales and estimation
Provide recommendations for procedural improvements
Maintain Customers installed base data, applicability of notifications for each customer and communicate
effectively in a timely manner with each respective site
Lead troubleshooting and Root cause analysis for critical incidents with hands on reporting and communication with customer.
Explain his/her area of expertise clearly to others Not only answer how things are done, but why
Validate the requirements and deliverables that describe the product(s) or service(s) that the project/program will produce
Must be able to deliver basic trainings on Experion/ TPS to customers
Guide other professionals on the project/program/services to ensure the content is accurate
Resolve issues relevant to project/program deliverable/service(s) within their area of expertise
Work with sales to provide any consultancy support/services during bidding phase
Establish Professional relationships with customers to ensure high level of customer satisfaction
Qualification
Bachelor's, Master's Electronic Engineering degree -or equivalent- from an accredited university.
10+ years or more of experience in technical, engineering, maintenance, and training field
Experience as a Lead engineer with extensive troubleshooting and maintenance experience
EPKS L3/L4 and be able to manage, troubleshoot all complex problems related to Experion is a MUST.
TPS L3/L4 and be able to effectively troubleshoot and manage the TPS install-base across KSA with fair knowledge of CLM Legacy system also is a MUST.
OPM L3 certified with a good experience of leading migration/upgrade projects and be able to undertake TPS to EPKS migrations as well is a MUST.
Experience in leading medium to large automation projects in Oil & Gas, Refining or Petrochemicals or Power industry responsible for Scope control, Quality control, Procurement, Communications with project
teams, end user, EPC, Internal knowledge transfer
Extensive knowledge and experience about Risk analysis and control measures.
Leadership skills
People Management skills and managing remote teams effectively
Excellent and Effective communication/Presentation skills
Stress Management and Decision Making
Gathering, interpreting data and Ability to solve problems with chronological order
Accountability and acting with urgency
Excellence in customer satisfaction
We Offer:
The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
Group medical insurance plan life.
Paid annual leave and time off work.
A culture that fosters inclusion, diversity and innovation.
Market specific training and on-going personal development.
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information

JOB ID: HRD244338
Category: Customer Experience
Location: Zakri Building, Al-Zakhir Industrial Area,Hon.Turki Arabia Ltd.,Yanbu,AL MADINAH,46424,Saudi Arabia
Nonexempt