Your day to day:
Accountable for the successful governance business services (SLA/SLU) into production and support with the appropriate balance of speed, cost, and minimum disruption. The success of Service Support Integration management is in the ability of Service Management functions (like Incident, Change, Problem Management) to support the business processes via the installed standardized data base.
The responsibility of Service Support Integration Manager provides and maintains a single source of consistent information and management of international operational service support projects for Service Management within agreed timelines, in a cost efficient and customer focused manner.
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
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