Customer Service Operator Polish (m/f/d)

August 9, 2024

UAI

Oradea

The UAI group of companies provides market-leading local and cross-border debt collection services for municipalities (local governments) and private companies in the field of traffic-related late fees and administrative charges throughout Europe.

In recent years, we have become one of the leading specialists in the international identification of affected vehicle owners and the recovery of unpaid charges.

At UAI, we are constantly expanding our team. If you are a dynamic person oriented towards finding solutions and achieving results, then you might be the perfect candidate for a position in our team!
We are looking for individuals interested in filling Customer Service Operator positions in the Polish language.

Tasks

Processing customer e-mails
Telephone and written communication with customers
Expert advice
Customer-oriented problem solving
Ensuring the client's quality requirements and customer satisfaction
Recording business transactions in the company software

Requirements

Rich polish vocabulary in official and formal communication
Good communication skills, calm and patient nature
Self-taught person, attentive to details, and with good observation skills
PC+Microsoft (Windows, Word, Outlook) operation knowledge
Knowledge of English or Romanian at least at an intermediate level
Previous experience in a call center or customer service field beneficial

Benefits

Attractive bonuses related to individual performance, which can substantially increase the monthly income
Dynamic and pleasant working environment, within a young team, in a growing company
Training and personal development
Real career advancement opportunities

Have we aroused your interest? Then we look forward to receiving your detailed application.