Job Opportunities in Romania

Production Support Specialist

Position Overview

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

Your tasks

The Production Specialist acts as an IT specialist who carries out various tasks related to the IT services within the service operations organization of the service management environment. He provides his expertise and supports the respective service teams to ensure that the Service Operations area provides effective IT services.

• You support home loan savings applications and IT systems and support measures to realign them in Deutsche Bank data centers and cloud service providers
  
• You support IT service operations, e.g. in troubleshooting and solving faults and issues and work with other IT service specialists and relevant departments to solve problems effectively and quickly
  
• You are in constant communication with colleagues and work together to optimize service operations processes to create sustainable and secure IT operations
  
• You contribute to the functional expansion of IT monitoring by designing and implementing various improvement measures and ensuring that defined performance indicators are monitored and adhered to
  
• You pursue the tasks and goals of service operations as part of the business continuity management processes
  

Your qualifications

• Completed university degree in a scientific or technical field with a focus on IT; alternatively, comparable education
  
• Understanding of distributed IT systems and the IT operation of complex application and infrastructure environments
  
• Experience with various IT technologies, such as Windows, RHEL, VMware, IBM Mainframe, DB2/Oracle/MS SQL databases, middleware, SAP as well as job scheduler and automation tools (preferably Automic UC4)
  
• Familiar with ITIL processes and the application of IT operational process-relevant tools (e.g. Service Now, JIRA, ALM)
  
• Open-minded, empathetic and strong communicator personality who knows how to convince others, set priorities and effectively pass on knowledge combined with a high customer and service orientation towards internal and external contacts.
  

Well-being & Benefits

• Emotionally and mentally balanced:
  We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
  
• Physically thriving:
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
  
• Socially connected:
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
  
• Financially secure:
  We support you to meet personal financial goals during your active career and for the future.
  Thus, we offer a pension contribution plan, meal allowance, healthcare subscription and many others
  

Our cultural aspiration is to be ‘empowered to excel together every day’. This means we strive for the highest standards of integrity, are accountable while learning from mistakes, promote speaking up and constructively challenge each other to further innovation. Seeking out conversations, proactively embracing change, new facts and different perspectives helps our talented and diverse teams to work in partnership across the globe and drive business results.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.