At DB Schenker Global Business Services you are a partner of an accounting excellence and supporting activities team. A team that is part of a global logistics network that connects the world. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Here, we encourage you to actively shape your career in a solid organization and take part in designing new traditions. Together as one team, we are Here to move.
Responsibilities:
Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators);
First point of escalation for branches and/or carriers;
Notifies third parties about data inconsistencies and ensures follow up until problem liquidation;
Maintenance of various data aspects inserted in Schenker systems – invoices, vouchers, IIH-GP tasks, etc.;
Update Schenker systems with relevant data provided by carriers or DE Branches;
Solve in time all the special tasks allocated by direct manager;
Ensures specific data maintenance in accordance with last version of SOPs.
Requirements:
Bachelor’s degree required;
Minimum one-year logistics background and experience in a similar role. Evidence of a previous customer-oriented role is a plus;
Ability to manage high workloads by prioritizing Time-management skills;
High level of attention to details and accuracy correlated with good understanding of numbers;
Ability to work effectively in a customer driven environment, both individually and as a team player;
High level of attention to details and accuracy Self-motivated, enthusiastic, meticulous and result-oriented;
High level of proactivity and flexibility;
Experienced in MS Office (Excel, Word, Outlook etc.). Share Point basic knowledge;
Efficient communication skills, both written and verbal;
Fluent spoken and written English (academic qualification preferred);
Responsible for adequate stakeholder management;
Rigorous and transparent working style that ensures efficient task completion.