Job Opportunities in Romania
October 11, 2024
Emerson
Cluj-Napoca
OTHER
Inside Sales Engineer
Are you eager to take your career to the next level? If yes, we encourage your application for Inside Sales Engineer role!
In this role you will prepare technical proposals by offering an engineered solution for customers applications, technically review process and manage customer orders. Working as part of the Inside Sales team, in conjunction with Field Sales, this role will be responsible for communicating with customers directly to prequalify enquiries, to ensure the customer receives the solution that fits their needs, then follow the quotation up, sometimes in co-operation with Field Sales and clarify any queries.
By joining us as an Inside Sales Engineer in Cluj-Napoca , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
In This Role, Your Responsibilities Will Be:
In this role you will prepare technical proposals by offering an engineered solution for customers applications, technically review process and manage customer orders. Working as part of the Inside Sales team, in conjunction with Field Sales, this role will be responsible for communicating with customers directly to prequalify enquiries, to ensure the customer receives the solution that fits their needs, then follow the quotation up, sometimes in co-operation with Field Sales and clarify any queries.
By joining us as an Inside Sales Engineer in Cluj-Napoca , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
- Responding to technical sales enquiries from customers, qualifying all enquiries to ensure proposals demonstrate Emerson’s full product and capabilities portfolio, increasing all bookings opportunities and quote to order ratio, including quote follow up.
- Ensuring all proposals meet the customers’ application and operational needs, are technically engineered, accurate and commercially verified, offering the best solutions that highlight customer business benefits
- Collaborating closely with the colleagues from Field Sales and Account Management to prioritize effort, gather competitive intelligence, agreeing product direction and pricing strategy to improve customer service consistent with account plans that contribute to their ongoing development
- Using standardized European and Business Unit gold standard processes, ensure the timely entering of orders into the sales order processing system verifying that all data is checked and accurate
- Enhance opportunities for expanding scope within our business and all other Emerson business units, wherever possible
- Working with Field Sales to report on quotation and project potential utilizing Oracle Customer Relationship Management (CRM)
- Technically cleaning & loading customer orders into business system, manage dates, ITC and commercial terms
Who You Are:
You partner with others to get work done. You acquire data from multiple and diverse sources when solving problems. You provide timely and helpful information to individuals across the organization.
You build and deliver solutions that meet customer expectations. You break down objectives into appropriate initiatives and action. You stay on top of new communications technologies.
For This Role, You Will Need:
- University background in an engineering field or relevant experience within the industry
- Proficiency in English language (verbal and written)
- Good knowledge of Microsoft Office applications (Excel, Work and Power Point)
- Experience of operating within the Process Control Industry is advantageous
- Background and experience in Inside Sales and/or Customer Service equivalent roles
- Experience of using product and business systems and standard business reporting tools, for example Oracle or CRM systems
- Awareness of LEAN principles
- Knowledge of Emerson Pressure and Relief Valve products and portfolio
- Knowledge in SAP
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
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