Job Opportunities in Romania
September 6, 2024
JL Talent Partners
Cluj-Napoca
FULL TIME
Customer Support Specialist, Croatian speaker (Relocation support offered)
We're looking for Croatian speaking Customer Support Specialist to join our client's team in Romania!
What you'll do:
Job Type: Full-time
Pay: 7,000.00RON - 8,000.00RON per month
Ability to commute/relocate:
What you'll do:
- Provide outstanding customer service via email and phone interactions.
- Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.
- Communicating with customers through various channels in Croatian and English
- Responding promptly to customer inquiries
- Maintaining a positive, empathic and professional attitude towards customers at all times
- Ensure customer satisfaction and provide professional customer support
- Competitive salary package, reflecting your expertise and contributions.
- Meal tickets
- Private medical subscription
- Full payed training provided by the company
- Exciting career growth opportunities within a globally renowned organization.
- Engaging projects with leading global brands, offering diverse and rewarding experiences.
- Supportive and collaborative work culture, fostering both personal and professional development.
- Proficient level of Croatian with good written and verbal English.
- Prior experience in Customer Service roles is advantageous but not mandatory.
- Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.
- EU Citizenship or Romanian Residence card
Job Type: Full-time
Pay: 7,000.00RON - 8,000.00RON per month
Ability to commute/relocate:
- Cluj-Napoca, Cluj: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- Croatian C1 + English B2 (Required)
We regret to inform you that this job opportunity is no longer available
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