Customer Support Agent

October 15, 2024

Dabster Consulting Private Limited

București

OTHER & FULL TIME

Job Title: Bilingual Customer Service Representative
Type : Permanent
Location: Bucharest, Romania (Șoseaua Olteniței 2, București 041312, Romania)
Client : IGT Solutions
What You'll Do:

Provide excellent customer service through phone, email, and chat in [English] and proficient in any one of the additional languages [Deutsch, Italian, French & Portuguese, Dutch)
Resolve issues efficiently and ensure customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
Stay up to date with product knowledge and company policies.

What We're Looking For:

Fluency in English and any one of the following European Language Deutsch, Italian, French & Portuguese
Previous customer service experience is preferred.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Proficiency in using customer service software and tools.

Why Join Us?

Make a significant impact with your language skills.
Thrive in a dynamic, supportive environment.
Gain valuable international experience.
Enjoy fantastic benefits: Meal tickets, private medical insurance and transport reimbursement.
Flexible 5-day work a week, Monday till Friday.
Receive two weeks of paid training in English.

Job Types: Full-time, Permanent
Pay: 4,300.00RON - 6,000.00RON per month

We regret to inform you that this job opportunity is no longer available