Job Opportunities in Romania

Short Description

Qualifications

• High level customer service skills and very good communication skills;
  
• Experience in O2C area is an asset;
  
• Bachelor’s degree;
  
• Fluent English and Spanish (minimum B2);
  
• Very good analytical skills, able to prepare complex analysis and reporting;
  
• Able to improve the process and to motivate the staff to do the same;
  
• Ability to delegate tasks and set deadlines.
  

Job Responsibilities

• Manages a team of Collections Specialists;
  
• Manages one or a few large customers on the basis of an Account Management approach;
  
• Ensures the implementation and adherence to the agreed collections policy;
  
• Responsible for achieving cash collection and ageing targets;
  
• Acts as first point of escalation for Credit Controllers;
  
• Manages, implements and maintains the Customer segmentation;
  
• Drives process redesign to ensure improvement within client context;
  
• Assesses applicability of GPM processes and matches these to client requirements.