Job Opportunities in Romania

Short Description

Qualifications

• Languages: English and Spanish – minimum B2 level
  
• Microsoft Excel skills
  
• Customer service skills
  
• Strong interpersonal and negotiation skills
  
• Team player attitude
  
• Be familiar with standard analysis tools/techniques
  
• Read analytical reports and interpret them in the given context and can apply sound levels of logic to tasks undertaken
  
• Minimum 1 year of experience in financial area (O2C roles preferably)
  
• Apply process improvement methodologies to the area of expertise for the continuous improvement purposes
  
• Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise
  
• Be aware of the business context for the analyzed data and can draw insights and makes relevant recommendations with coaching"
  
• Understand KPI measures and their impact on profitability
  
• Displays ability to propose improvements to optimize and increase efficiency and effectiveness within the delivery
  

Job Responsibilities

• Responsible for the day-to-day management of the client’s Accounts Receivable portfolio
  
• Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements
  
• Ensures quick resolution by the Credit Control Team of issues and escalated items
  
• Manages a complex AR portfolio, negotiates and implements payment solutions with clients
  
• Responsible for achieving cash collection and ageing targets
  
• Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
  
• Regularly assess all credit management controls and procedures for change and improvement
  
• Develop strategies and solutions for problematic customers
  
• Develop strategies and solutions to overcome credit management and credit control challenges
  
• Is able to develop customer complex account reconciliations
  
• Ensure cash collection targets are met
  
• Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes