Job Opportunities in Romania


October 14, 2024

Dabster

București

OTHER & FULL TIME


Bilingual Customer Support Agent

Job Description:
Job Title: Bilingual Customer Service Representative
Type : Permanent
Location: Bucharest, Romania (Șoseaua Olteniței 2, București 041312, Romania)
Client : IGT Solutions
What You'll Do:
  • Provide excellent customer service through phone, email, and chat in [English] and proficient in any one of the additional languages [Deutsch, Italian, French & Portuguese, Dutch)
  • Resolve issues efficiently and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Stay up to date with product knowledge and company policies.
What We're Looking For:
  • Fluency in English and any one of the following European Language Deutsch, Italian, French & Portuguese, Dutch.
  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in using customer service software and tools.
Why Join Us?
  • Make a significant impact with your language skills.
  • Thrive in a dynamic, supportive environment.
  • Gain valuable international experience.
  • Enjoy fantastic benefits: Meal tickets, private medical insurance and transport reimbursement.
  • Flexible 5-day work a week, Monday till Friday.
  • Receive two weeks of paid training in English.
Job Types: Full-time, Permanent
Pay: 4,300.00RON - 6,000.00RON per month
Application Deadline: 15/11/2024

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