1 year experience in Customer Support would be a plus. As HR Benefits Advisor, you will be part of a dynamic team, activating in Human Resources field, in which team spirit, engagement and nice atmosphere are going hand in hand. You will join one world class company where you will have the opportunity to develop your career in HR field. The mission of an HR Benefits Advisor is to provide Michelin employees the administrative assistance and the support needed to benefit from one or several sets of tires, considering certain eligibility rules.
Provide support to the Michelin employees in Germany regarding the equipment of their tires
Process the tires requests (first equipment, replacement and wear) coming by phone or email, according to the eligibility rules of the company, the technical choice of the tires, the availability of stock and legislation in force
Collaborate with the internal and external stakeholders for the invoicing process
Update each employee`s profile according to the last equipment data and visit in a fitting center
Check and close the files of the employees after their departure from the company
Ensure and improve, if needed, the data quality in the reference systems
Propose appropriate actions in case of discrepancies regarding the employee`s car technical data in the system In Michelin, we offer:
A multicultural environment based on respect and transparency;
Soft and hard skills trainings (online and in class)
Practice Germn in daily interactions with native speakers
Flexible work schedule;
Meal vouchers and lunch discount;
Private medical subscription;
Deduction of vacation costs;
Dedicated commercial offers from our partners;
The option to customize your own benefits package with: book rental service, gym access, massage or dental subscription, contribution to private retirement pension, deduction of public transport costs.
How we recruit:
Once you submit your application, one of our recruiters reviews it. If your profile fits our role:
We have a phone call to get to know each other;
We hold assessments to see your language skills and competencies;
We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.
Pass all stages with flying colors, and we`ll send you an offer
We regret to inform you that this job opportunity is no longer available