Restaurant Supervisor (South)

September 11, 2024

Gulf Overseas HR Consultancy

Doha

FULL TIME

Key Responsibilities:

Staff Supervision:
Manage and train front-line staff, including servers, hosts, and bussers.
Schedule shifts and assign tasks to ensure adequate coverage.
Conduct performance evaluations and provide feedback for continuous improvement.
Customer Service:
Address and resolve customer complaints or concerns promptly and professionally.
Ensure that all guests receive exceptional service and have a positive dining experience.
Monitor and respond to customer feedback to improve service quality.
Operations Management:
Oversee daily restaurant operations, including opening and closing procedures.
Ensure compliance with health and safety regulations and maintain cleanliness standards.
Manage inventory and supplies, and coordinate with vendors as needed.
Financial Responsibilities:
Assist in budgeting and financial planning.
Monitor revenue and expenses, and help control costs to meet financial targets.
Handle cash and credit transactions accurately and reconcile daily sales reports.
Quality Control:
Ensure that food and beverage quality meets the restaurant’s standards.
Conduct regular inspections of the restaurant and kitchen to ensure cleanliness and safety.
Team Collaboration:
Work closely with kitchen staff and other departments to ensure smooth operations.
Communicate effectively with all team members to foster a positive work environment.
Policy Implementation:
Implement and enforce restaurant policies and procedures.
Assist in developing and updating standard operating procedures.