Job Opportunities in Qatar

Job Title: Restaurant Sales Executive - Arabic-Speaking Female Only
Company Profile: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.
Job Summary: We are seeking a dynamic and personable Arabic-speaking Female Sales Executive for our restaurant. The ideal candidate will be responsible for managing table reservations, enhancing guest relations, and presenting the menu to ensure a memorable dining experience for all guests. The Sales Executive will play a critical role in promoting the restaurant, building relationships with guests, and providing outstanding customer service.
Responsibilities:
Table Reservations:

• Manage the restaurant's reservation system, ensuring timely and accurate bookings.
• Coordinate with the front-of-house staff to accommodate special requests and optimize table turnover.
• Confirm reservations via phone, email, or online platforms and handle last-minute changes or cancellations.

Guest Relations:

• Greet guests upon arrival and ensure they feel welcomed.
• Address guest inquiries, complaints, and concerns in a professional and timely manner, ensuring guest satisfaction.
• Build strong relationships with repeat guests and encourage loyalty.
• Assist in special event planning and guest management for occasions like birthdays or corporate gatherings.

Menu Presentation:

• Present the restaurant's menu to guests, highlighting signature dishes, specials, and seasonal items.
• Provide detailed descriptions of menu items and make recommendations based on guest preferences.
• Ensure thorough knowledge of the menu, ingredients, and preparation methods, including allergy and dietary information.
• Suggest pairings for dishes with beverages, wines, or desserts to enhance the guest experience.

Sales & Promotion:

• Promote special offers, events, and seasonal menus to guests.
• Actively participate in upselling and cross-selling menu items and services.
• Assist in implementing sales strategies to drive foot traffic and increase reservations.
• Collaborate with the marketing team to engage with guests through social media and other platforms.

Reporting & Feedback:

• Track and report on reservation trends, customer feedback, and sales performance.
• Provide insights and suggestions for improving guest experiences and increasing sales.
• Regularly liaise with management and staff to ensure smooth operations and communication.

Qualifications:

• Fluent in Arabic and English (both written and spoken).
• A diploma or degree in hospitality, sales, or a related field is preferred.
• Minimum of 2 years of experience in sales or guest relations in a high-end restaurant or hospitality environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to work well in a fast-paced environment and handle guest concerns effectively.
• Proficient in using reservation systems and office software (e.g., Microsoft Office, reservation platforms).
• Personal Attributes: Outgoing, professional, and customer-focused. Ability to build rapport with guests and foster long-term relationships.

Job Type: Full-time
Application Question(s):

• In which country are you currently located? (We will provide work visa and air ticket*)
• Which country passport are you a holder of? (For visa issuance assessment)
• What is your age right now?
• Did you work in any GCC / Middle East country before? Yes or No? If Yes, in which country and what was your position?
• Did you work for a HOTEL or FINE DINING restaurant before? Yes or No? If Yes, in which country and what was your position?
• Do you speak and understand conversational Arabic? Yes or No?
• How much is your expected salary (full package / live out) for this role? QAR ______
• Are you willing to be assigned to Riyadh, Saudi Arabia? (Relocation package is on the company.) Yes or No?
• Have you read and confirm the job description that we mentioned for this role?
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