SPA Manager for cruise ships

September 13, 2024

WofSG

Porto

FULL TIME

Description
Accommodation - Shared Staff
Contract duration - 7 months
Main Function
Spa Manager is responsible for ensuring the smooth running of the spa centre.
Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.
Qualifications
· Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.
· 3+ years as Spa Manager on a Cruise Ship.
· High school graduate or equivalent
· Strong PC Skills using Microsoft applications such as Word and Excel
· Basic knowledge of Microsoft Outlook or equivalent mail client application
· Proven accounting skills, marketing strategy and the ability to lead the group to meet new goals
MAIN RESPONSIBILITIES
· The SPA Manager establishes team leadership and coordination
· Represents the spa in a cordial, efficient and professional manner while maintaining a commitment to customer satisfaction
· Provides and maintain quality service to generate maximum profits through cost control and creative, energetic salesmanship
· Demonstrates good communication and organisational skills
· Checks and ensures excellent service to guests
· Manages the daily agenda
· Validates the accuracy of end-of-Cruise reporting and financial data
· Develops and maintains strong working relationships with the shipboard authorities and with other departments onboard
· Administrates stocks in the store
· Ensures control of daily closing and administrative duties
Job Type: Full-time
Pay: From 1,700.00€ per month
Experience: