Microsoft - Customer Support with German language - Lisbon
Efficient and fast online recruitment process
We do NOT require previous experience, we will teach you everything
Work in Lisbon, Portugal
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. About the project: Provide services for German-speaking business clients of Microsoft; an American multinational technology corporation headquartered in Redmond, Washington. It is also incorporated in Washington. Microsoft's best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. What you will be doing:
Advice and support for Microsoft partner companies for questions about products and services;
Contact by telephone (inbound and outbound), as well as in writing via email or online chat;
Handling questions about Office 365, Windows 10 and other current Microsoft products;
Customer-oriented solution finding for all inquiries, but no sales involved;
Handling questions about registering as an MS partner, as well as status and plan changes.
Requirements:
Fluency in German language (must be at least C1)
Communicative level of English language ( at least B2)
You live in Lisbon or you are ready to relocate
Ability to communicate clearly and effectively
What we offer
full time contract
Salary without accommodation: 1500 euros gross / month
Salary with accommodation (discounted accommodation provided by the company in Lisbon) : 1180 euros gross / month
CONTRACT:
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
FOR INTERNATIONAL CANDIDATES:
Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Free Portuguese lessons, sports activities, cooking lessons and much more!!
Interested in a new adventure? – APPLY TODAY to start your new job! Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with. ?PORhd< Job Type: Full-time Pay: 1,360.00€ - 1,500.00€ per month Application Question(s):