Job Opportunities in Portugal
October 14, 2024
Mercan Properties
Porto
Hotel Systems Administrator (M/F) - Porto
Mercan Group is a leading company specialized in immigration, real estate and funds services. With a commitment to excellence, we provide comprehensive solutions to partners, individuals and families seeking to immigrate and invest in real estate.
We’re looking for a Hotel Systems Administrator (M/F) to help us manage and expand our IT infrastructure across our portfolio. If you have a solid background in hotel systems and love the idea of making everything run smoothly, this role could be a great fit for you. You’ll handle our Oracle Hospitality systems and work with a range of vendors to ensure everything’s operating just as it should.
Key Responsibilities:
We’re looking for a Hotel Systems Administrator (M/F) to help us manage and expand our IT infrastructure across our portfolio. If you have a solid background in hotel systems and love the idea of making everything run smoothly, this role could be a great fit for you. You’ll handle our Oracle Hospitality systems and work with a range of vendors to ensure everything’s operating just as it should.
Key Responsibilities:
- Manage Hotel Systems:
- Lead the setup and management of Oracle Hospitality systems, including Opera PMS, Micros Symphony POS, and Oracle Payment Interfaces.
- Ensure that all integrations run smoothly, connecting Opera PMS with other essential systems like IFC 8 Fidelio.
- IT Infrastructure Oversight:
- Oversee and coordinate our broader IT environment, handling networking, security, firewalls, and Active Directory.
- Project Management for New Hotel Openings:
- Plan and manage IT-related projects for new hotel openings, working closely with vendors on systems like phones, Wi-Fi, and payment solutions.
- Conduct site visits to verify that IT infrastructure meets brand standards and tech requirements for our franchise partners.
- Support Coordination:
- Serve as the primary internal point of contact for system issues and project needs, working with third-party vendors and Oracle Support as needed.
- Vendor Management:
- Build and maintain relationships with third-party vendors to facilitate smooth implementations of hotel technology, such as Wi-Fi, phone systems, and payment systems.
- Experience with Oracle Hospitality systems like Opera PMS, Micros Symphony POS, Oracle Payment Interfaces, and IFC 8 Fidelio.
- knowledge in IT infrastructure—networking, firewalls, security, and domains are areas where you’re comfortable and confident.
- Strong project management skills and can see projects through from beginning to end.
- Experience in the hotel industry, especially with franchise brands like Hilton, Marriott, and IHG.
- Natural problem solver who can balance multiple tasks and work well with different teams.
- Previous experience in a similar IT role within hospitality.
- IT or project management certifications (PMP, ITIL, etc.).
- Competitive salary and benefits package.
- Opportunities to work on exciting projects with leading hospitality brands.
- A relaxed, supportive environment where your contributions are valued, and you have room to grow with us.
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