Numer referencyjny: ITL/NK
lokalizacja
Niemcy
kategoria
Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis
About the employer:
The client is an international company providing services in the field of IT infrastructure management. The company specializes in technical support, IT system maintenance, and lifecycle management of hardware.
They focuses on innovative technological solutions, enabling employees to develop in the IT industry.
Location: Lörrach
Working days: Monday, Tuesday and Wednesday, from time to time Thursday or Friday. (The candidate will receive full time contract)
The first working day of the month is also always worked.
Responsibilities:
- installing, configuring and setting up complex IT systems,
- commissioning and maintenance of IT systems (MS Win 10, MS Active Directory),
- hardware repairs and 2nd level tasks using a ticket system,
- creation of system documentation.
Requirements:
- experience as 2nd line support (around +2 years),
- knowledge of Outlook, Active Directory, SCCM, Office 365, troubleshooting, software and hardware support,
- experienced in working with ticket systems,
- strong user service focus,
- excellent communications skills,
- positive attitude,
- professionalism,
- technical knowledge of workstation and Digital Workplace solutions, mobile devices, Local Network.
Our client offers:
- buddy program,
- flat hierarchies,
- international atmosphere,
- internal development opportunities,
- job with meaning,
- free training,
- onboarding program,
- capital-forming benefits.