Job Opportunities in Poland
September 20, 2024
Planet
Warszawa
OTHER
Gateway Enablement Specialist with French
remote type
Hybrid
locations
Warsaw - Poland
time type
Full time
posted on
Posted Today
job requisition id
JR08432
About Us
The payments market is the most exciting technology market in the world today for good reason. Mc Kinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has Apple Pay, Google has Google Pay, Amazon has Amazon Pay, and it’s not just the Silicon Valley brands. Tencent owns We Chat Pay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.
Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.
To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.
We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.
Function Overview:
As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.
You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.
We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.
What you will do
- Fully enable and configure any Planet products and solutions
- Test and troubleshoot Planet products and solutions remotely
- Liaise with Merchants and other departments to enable solutions delivery on time and to the correct build specification
- Ensure solutions are configured to the correct standards
- Provide accurate, valid and complete information
- Liaise with other departments to review contracts to ensure correct configuration and billing models provided
- Create tickets from contracts and other source materials for the enablement team to action
- Provide internal or external technical advice about Planet solutions
- Follow up, analyze and report the status of the installed solutions
- Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve
- Work with an openness to take on new tasks and challenges as they present themselves within the position
- Follow communication procedures, guidelines and policies
Who you are
- You will have a strong understanding of the integrated payments world
- Well organized and able to work to tight deadlines
- You will be a strong team player
- Previous experience within the payments, POS or Tax Free industry is an added asset
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
About Us
Company Background
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
We regret to inform you that this job opportunity is no longer available
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