Job Opportunities in Philippines


September 14, 2024

Approche Hospitality Management Corporation

Batangas City

FULL TIME


Waiter/Server

Note:
This is not a direct hire position. Qualified applicants will be endorsed to the Agency of the hotel.
Job Summary:
The Waiter/Server is responsible for providing excellent customer service by delivering food and beverages to guests in a timely and efficient manner. They ensure that all guests have a pleasant dining experience by maintaining a high standard of service, hospitality, and cleanliness.
Key Responsibilities:
  • Greet guests promptly and courteously upon arrival.
  • Present menus and provide detailed information on menu items, daily specials, and promotions.
  • Take accurate food and beverage orders from guests and relay them to the kitchen and bar staff.
  • Serve food and beverages to guests in a professional and friendly manner.
  • Ensure tables are set up properly, clean, and ready for service.
  • Monitor guests’ needs, anticipate requests, and respond to them promptly to enhance guest satisfaction.
  • Handle guest complaints in a professional manner, escalating issues to the supervisor when necessary.
  • Clear and clean tables after guests have finished dining.
  • Process guest payments and provide accurate change or receipts.
  • Adhere to all hotel policies and procedures, including health and safety regulations.
  • Maintain cleanliness and organization of the dining area, pantry, and service stations.
  • Collaborate with kitchen and other hotel staff to ensure efficient and smooth service.
  • Upsell additional products when appropriate (e.g., wine pairings, dessert options).
Qualifications:
  • High school diploma or equivalent; vocational courses in Hospitality Management are a plus.
  • Previous experience as a waiter/server in a hotel or restaurant setting is preferred.
  • Knowledge of food and beverage service standards and guest relations.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Positive attitude and strong work ethic.
  • Ability to stand for extended periods and lift moderate weights.
  • Flexibility to work in shifts, including weekends, holidays, and evenings.
Job Type: Full-time
Pay: From Php425.00 per day
Benefits:
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided
Schedule:
  • 8 hour shift
  • Afternoon shift
  • Evening shift
  • Holidays
  • Overtime
  • Rotational shift
  • Weekends
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Tips
Application Question(s):
  • The property is located in Lian, Batangas. Are you willing to relocate to the staff house provided by the resort?
Education:
  • Bachelor's (Preferred)
Experience:
  • Food service: 1 year (Preferred)
Expected Start Date: 10/07/2024

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