Job Opportunities in Philippines

Be part of a team that provides a truly heartwarming guest experience.
SHIFT MANAGERS
A. MANAGING PEOPLE
1. Provides clear roles and responsibilities to frontline team members
2. Positions and re – positions team members effectively.
3. Provides coaching to enable the team members to achieve shift goals.
B. MANAGING SERVICE
1. Customer Relations
1.1 Interacts and initiates engagement with customers.
1.2 Presents a cheerful, positive attitude towards guests
1.3 Solicits and appropriately responds to customer feedback
1.4 Checks and directs team members and reinforces customer interaction
2. Service Quality
2.1 Monitors and properly positions team members
2.2 Assesses service quality (SOS) when doing regular travel paths.
2.3 Detects and rectifies service deviations promptly
3. Speed of Service
3.1 Assesses speed of service on a regular basis
3.2 Implements zoning
3.3 Coordinates with the production area the flow of guests
C. MANAGING CLEANLINESS
1. Attends to the cleanliness of customer and non-customer areas
2. Enforces food safety and cleanliness and sanitation procedures
3. Follows merchandising guidelines and ensures these are clean and in good condition
ADMINISTRATIVE DUITES
1. Does frontline manpower scheduling and allocation.
2. Ensures equipment and facilities readiness.
3. Monitors cleanliness and maintenance of both customer and non–customer areas.
4. Conducts regular meetings with team members,
5. Monitors performance and provides feedback.
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php20,000.00 per month
Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Schedule:

• Day shift
• Shift system

Supplemental Pay:

• 13th month salary

Application Deadline: 10/14/2024
Expected Start Date: 10/21/2024