Job description Job Purpose: To supervise the day-to-day operations of the assigned store/department, section, or category, and ensure the attainment of sales and profitability targets. Key Responsibilities:
Plans the day-to-day operations of the assigned store / department, section or category and executes effective and efficient selling operations to achieve sales and profitability targets.
Maintains and monitors display arrangements, pricing system, stock inventory, and sales information
· Ensures optimum space productivity (good layout / customer flow) and profitability in the selling area.
· Reviews and analyzes sales data, and recommends possible solutions or alternatives for improvement.
· Solicits customer feedback, suggestions and complaints; ensures customer concerns are given immediate attention, and that critical complaints are forwarded to the Area Head / Store Head for appropriate solution.
· Works closely with Marketing Department for sales support and implementation of promotion programs.
· Coordinates with Merchandising Department for display improvement and highlights of new stocks and maintenance of focal display areas.