Job Opportunities in Philippines
October 11, 2024
Information Professionals Inc.
Quezon City
CONTRACT & FULL TIME
OPERATIONS SUPERVISOR
Note: This position is not technical. Operation Supervisor will do people management and interviewing candidates that will be deployed to our clients.
Responsibilities
Contract length: 3 months
Pay: Php23,000.00 - Php25,000.00 per month
Benefits:
Responsibilities
- Approves attendance related requests, work schedules and timesheets
- Conducts periodic evaluations, prepares performance reports, issues and other activities, and keeps Management informed on issues and problems
- Any attendance issue / concerns: timesheets, overtime, attendance, change shift, change work schedule, anytime that concerns time and approval, and escalation of issues to related department or leadership as required.
- Checks status reports
- MS Operations Supervisor should be informed on contract retention and expiring contracts
- Monitoring of contract retention and expiring contract for employees
- Supervises the weekly activities of all teams by providing guidance and leadership to employees to ensure that operational targets are met
- Ensures that employees adhere to policies and procedures, are kept motivated, receive appropriate coaching, information, and support to best apply their knowledge and skills on the job
- Carries out schedule and attendance monitoring for employees to ensure availability and manages changes in employee schedules to ensure adequate daily resource coverage
- Performs other similar or related duties, as assigned, related to staff supervision
- Act as Safety Supervisor
- Conduct rounds as a roving supervisor
- Monitors and analyzes employees’ productivity reports
- Facilitates weekly operational meetings with client
- Cascades to and coordinates with Employees any operational instructions from the Management
- Document all communication and correspondence from client
- Participates in conference calls with the client
- Identifying concerns and serves as the first point of contact between employees and corporate teams regarding Company initiatives, policies, procedure, and escalate issues to relative department or leadership as required.
- Performs other related operational duties
- Graduate of Information Technology, Computer Science, or any 4-year course with experience in dealing with IT professionals
- Preferably with 2 years o relevant experience gained within a management consultancy firm or any similar industry
- Experience in supervising IT employees
- Experience in supervising teams within tight quality and efficiency parameter is preferred but not required
- Knowledge and application of business improvement techniques.
- Experience in employee relations, staff development, performance management and rewards system.
- Computer Literate: Proficient in using MS Office Application, Work from Home tools and systems
- Willing to do field work
- Can start immediately
- Project-based (3 months initial - extendable, open for regularization)
- M-F, 8:30-5:30
- Location: 7/F Arcadia Bldg. Quezon Ave., Quezon City
- Salary: 20,000-25,000 depending on experience
Contract length: 3 months
Pay: Php23,000.00 - Php25,000.00 per month
Benefits:
- Health insurance
- 8 hour shift
- Day shift
- Monday to Friday
- 13th month salary
- How much is your expected salary?
- This position is urgent. Can you start immediately?
- People Management: 1 year (Preferred)
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