Online Market Researcher and Quality Assurance Specialist
Job Title: Online Market Researcher and Quality Assurance Specialist Job Summary:
We are seeking a detail-oriented and motivated Online Market Researcher and Quality Assurance Specialist to join our team. The ideal candidate will excel in conducting comprehensive online research and ensuring the quality of our websites and applications.
Main Objectives and Duties:
Online Database Research
Conduct thorough data collection using various online tools, including social media and websites.
Gather market information to support business strategies and decision-making.
Website and Application Quality Assurance
Research and analyze websites and applications for quality assurance.
Perform testing and ensure all digital products meet established standards.
Assist in the evaluation of research applications for functionality and user experience.
Complete Documentation
Ensure data accuracy and maintain a timely and precise record of all customer transactions and interactions, demonstrating professionalism.
Document all tasks comprehensively for future reference.
Compliance with Internal Guidelines
Maintain high standards of professionalism in information gathering and research activities.
Foster and maintain positive relationships with team members.
Adhere to assigned weekly work schedules and provide timely feedback on emerging data patterns.
Minimum Qualifications:
Bachelor’s degree or vocational degree in a field related to marketing, social sciences, or an equivalent qualification.
Strong verbal and written communication skills.
Basic proficiency in computer navigation and MS Office applications.
Excellent interpersonal skills with a proven ability to build effective relationships.
Required Skills:
Strong critical thinking and analytical skills.
Exceptional organizational abilities.
Effective time management skills to meet deadlines.
Proficiency in word processing, spreadsheet, database, and presentation software.
Strong oral, written, and interpersonal communication skills.
Online savvy with a keen understanding of digital platforms.
Meticulous attention to detail in observation and testing.