Job Opportunities in Philippines

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Assign the technician based on the category of support request
• Record events and problems and their resolution in ticketing tool
• Follow-up and update customer status of the tickets and information

What we are looking for:

• You have degree in Computer Science/Engineering, IT or any related field
• Your growth mindset
• Your good analytical skills
• Your collaborative skills
• Your ability to communicate and connect with your team

Summary of role requirements:

• Looking for candidates available to work on weekdays at Alabang
• No experience required for this role
• Working rights required for this role
• IT intern should be knowledgeable at php, backend, SQL, and Interface design

Job Type: OJT (On the job training)
Benefits:

• Paid training

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Required)

Job Type: OJT (On the job training)
Schedule:

• 8 hour shift

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is the minimum amount of hours the school requires for your internship?