Job Opportunities in Philippines
September 13, 2024
Trax Group
Cebu City
OTHER
IT Support Intern
Responsibilities:
Qualifications:
- Install hardware and peripheral components like disk drives, a/v equipment, printers, keyboards, and monitors on user premises.
- Install and support operating systems, Microsoft Office, and other 3rd party programs Identify system hardware, software, and operator problems. Instruct users on software, manual, or equipment use.
-
Provide break/fix Desktop/Helpdesk support for IT via the ticketing system (JIRA).
- Provide user desktop setup for Mac OS and Windows including experience with Active Directory and networking issues.
- Maintain the office IT asset inventories
- Maintain user access in Active Directory and Office365
Qualifications:
- In-depth knowledge of Mac and PC operating systems, hardware troubleshooting, and repair.
- Excellent customer service skills
- Ability to work both independently and as a team
- Organizational and time-management skills with the ability to multitask effectively
- Coordinate with all IT information systems groups’ activities and escalation major problems
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