English Customer Service Representatives The people we look for to be our English Customer Service Representatives must demonstrate several key attributes in order to be considered for this position. Included in this list are the following:
Professional fluency in English with a very neutral accent.
A quick and willing learner that can master all details of our product and call taking techniques
Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
Passion for helping others. Takes great satisfaction in seeing our clients’ business succeed
An innate motivation to service our clients the best possible way
Strong work ethic
Strong verbal communication skills
Primary Job Responsibilities
Responsible for handling inbound restaurant take-out orders in English
Handle escalated customer interactions in a call center with the goal of giving excellent service and customer satisfaction, ensure customer retention, and increase business for our clients
Work with other co-workers to meet the needs of the company and clients